Skip to content

Glossary

What is a freight forwarder?

A freight forwarder designs and runs the shipment for the cargo owner: selecting carriers, managing documents, and coordinating handoffs. Many SMB forwarders also operate some trucks.

In freight operations

Forwarding desks live in email, exchanges, and TMS screens. AI agents help when they respect human approval on client-facing messages.

How it relates to 4logist AI

4logist AI is built for SMB freight forwarders who want AI drafts with human approval. Glossary terms below link to agents and connectors when they map directly to product surfaces.

Related